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Jennifer Palmer
Job Ref: 

Customer Success Manager

Date Added:  
October 6, 2022
£35k - £40k + Benefits
Fixed Term
London (fully remote or Hybrid)
Vacancy Details

Customer Success Manager required by a leading and well-established Software as a Service (SaaS) client, with 600+ customers globally.

You'll be working on a new core SaaS product for a company that is in an exciting growth phase, so there's also plenty of progression opportunities.

Your duties in this Customer Success Manager role will include:

  • Provide product demos for new customer leads
  • Provide support to potential new customers and help them to get set up
  • Re-engage customer leads and manage pipeline
  • Identifying opportunities to improve trial experience and product roadmap
  • Carry out reporting on customer data and trends

As such, we are looking for Customer Success Manager with proven experience in a similar role, a proactive and innovative mind-set, client-focused and an excellent communicator, ideally within a SaaS environment.

To apply for this Customer Success Manager role please send your CV to Jennifer Palmer at IT Recruitment Solutions now.

Customer Success M

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